This foundational programme provides learners with practical business knowledge and essential administrative skills needed to function effectively in a business environment. It is suitable for individuals at the early stages of their academic or career path and offers a stepping stone into higher-level business studies.
Learners develop key workplace competencies including communication, task management, and performance improvement, with a focus on real-world business operations.
Level 2 / O Levels in Business Administration
6 Months
Certificate – Level 2 / O Levels
| Study Mode | Delivery Mode | Language | Credits |
|---|---|---|---|
| Full Time / Part Time | Live (Online) Delivery | English | 60 |
Modules: |
|---|
| Work in a business environment |
| Communicate in a business environment |
| Manage own performance in a business environment |
| Improve own performance in a business environment |
| Work in a business environment |
| Communicate in a business environment |
| Level 2 / O Levels in Business Administration |
This programme includes core modules designed to develop professional conduct, communication, and workplace effectiveness.
Core Modules:
Work in a Business Environment:
Understand key business functions, policies, and organizational culture to operate effectively in a workplace.
Communicate in a Business Environment:
Learn to communicate professionally using verbal and written formats suitable for business contexts.
Manage Own Performance in a Business Environment:
Develop strategies for time management, task prioritization, and meeting performance objectives.
Improve Own Performance in a Business Environment:
Reflect on individual strengths and weaknesses to enhance professional growth and productivity.
Note: Some modules are reinforced across multiple contexts to support deep learning and skill application.
By the end of the programme, learners will be able to:
- Understand the structure and operations of a professional business environment.
- Communicate effectively using appropriate business language and etiquette.
- Manage personal work responsibilities and improve efficiency.
- Demonstrate reliability, responsibility, and professionalism in the workplace.
- Prepare for entry-level roles or further academic progression.
Applicants must meet at least one of the following:
- Completion of middle/high school or equivalent.
- Basic English language and numeracy skills.
Graduates may pursue entry-level positions such as:
- Office Administrator
- Business Support Assistant
- Customer Service Representative
- Receptionist
- Junior Administrative Executive
Successful learners can progress to:
- Level 3 Certificate in Business or related fields.
- Entry-level administrative roles in various sectors.
- Further vocational qualifications in business and management.